Welcome to our web site
Please have a look around and
give us a call or drop us an email to make an
appointment. Unlike many other grooming salons
or mobile services, we cater for every breed and
If your dog
has been splashing around and got in a mess, call
Splash Dog Grooming and your dog can have a splash
in one of our hydro-massage baths to get cleaned up.
Call us on
Appointments are available from
Tuesday through Friday.
First appointment from 9am, last
appointment to finish by 6pm (1pm Fridays)
We are closed on
Saturday, Sunday and Monday.
We are happy to accept payments
by debit and credit cards
as well as by cash and cheque.
As an email spam reduction measure, please type
the following contact address to email us:
Please note that it is advisable to
make your appointment well ahead of the date you
wish, as we are usually fully booked several weeks
in advance. Avoid future disappointment and
get peace of mind your dog is regularly maintained
by block booking regular appointments. To assist
with this, you can download an
spreadsheet here which you can save and modify
before emailing it back to us.
If you are a new or existing customer, please
provide comments and rate our service on our
page. You can also upload a photo of your dog if you wish.
We are very easy
to find, once you realise that the main road through
Cockenzie & Port Seton is NOT the High Street but
Edinburgh Road/Gosford Road/Links Road. The
High Street links Cockenzie Harbour in the west to
Port Seton Harbour in the east. See the map
Click on the map for an interactive Google Map
Follow us on
Facebook for up to the minute news by clicking on
12th September 2014.
Notice of price changes with effect from 1st January
How many businesses do you know
over the past 4 years that have not increased
prices? In fact we actually adjusted some
prices down in the last couple of years, but unfortunately due to the
rising costs of consumables, tools, staff and
utility charges we can no longer maintain our prices
at the 2010 level. We are giving our customers
an unprecedented 3 months notice from today that as
of 1st January 2015, all published
prices will increase by only £5 compared to
the current price guide.
We have been
told by customers polled in recent weeks that we
be exceptionally good value for the service
we provide compared to others as it is just a modest
increase. All our previous price guides are
still available on our news page for comparison on
the dates they were introduced, and we will still be
maintaining our all inclusive "no hidden prices"
Please note that there is NO
increase in the price for the no appointment drop in
nail clipping service, pre-cutting, cancellation,
minimum charge or clean up charges.
21st August 2014.
Hand Stripping service withdrawn.
due to the repetitiveness of hand stripping
increasingly causing aggravation to an old wrist
injury sustained many years ago, I am no longer able
to offer hand stripping as a service.
Many groomers who regularly hand
strip eventually suffer the effects of arthritis or
a repetitive strain injury. Although this form
of grooming only makes up a very small percentage of
the 1200 dogs that come to us I have noticed lately
that the after effects of strain on my wrist are
lasting for several hours longer than I used to
experience. So to prevent further problems
manifesting from the strain hand
stripping causes, I have regrettably taken
the decision to cease offering
the service from immediate effect.
25th July 2014.
Please note that we have had to
highlight in our conditions that we cannot accept
for grooming dogs that persistently bark when being
washed, dried or table worked. We have to
consider and take seriously the disturbance that is
caused to our neighbours by dogs who persistently
bark as we are in a residential area with flats all
We may have to call you and
ask you to collect your dog immediately in these
cases and you have to accept that it may not be dry
or groomed to your instruction.
We also have to
consider the Health and Safety issues of persistent
barking on ourselves. It is a disturbance for
our neighbours but it is a health hazard for us - we
have recorded dogs barking here in our sound reduced
bathing rooms which have been 106dB 3M outside
the room. It's not good for our neighbours and
it's not good for us, so please be understanding and
don't be upset or offended with us if we say we
cannot have your dog back with us again.
22nd July 2014.
Text appointment reminders.
After upgrading our booking
software last week we are now able to send out text
reminders to customers as well as emails of their
next appointment a few days before.
Often customers simply forget
their appointment or go on a last minute holiday and
not cancel the appointment they have with us.
It may be a minor inconvenience to customers to have
to rebook again (currently 3 to 4 weeks lead time)
but for us is a wasted appointment if a "no show" as
we give up to 15 minutes for late arrivals and by
then is usually too late to get it filled by another
waiting for a cancellation as the total delay would
throw out the schedule for the rest of the day.
Not getting notice of the appointment being no
longer being required also means that we could not offer it to
someone else so a missed
appointment is a "double whammy".
As we have many more mobile
numbers for customers than email addresses, the new
text reminder service should in theory cut down the
vast majority of no shows due to forgetting the
appointment, plus we can track that it has been
delivered as well so the old excuse of "I forgot"
should be a thing of the past!