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55 High Street, Cockenzie, East Lothian EH32 0DG   01875-812648

 

East Lothian's Premier Dog Service

Setting the standard for quality grooming

 

     
 

Welcome to our web site

Please have a look around and give us a call or drop us an email to make an appointment.  Unlike many other grooming salons or mobile services, we cater for every breed and size.

If your dog has been splashing around and got in a mess, call Splash Dog Grooming and your dog can have a splash in one of our hydro-massage baths to get cleaned up.


Call us on

01875-812648

Appointments are available from Tuesday through Friday.

First appointment from 9am, last appointment to finish by 6pm (1pm Fridays)

We are closed on Saturday, Sunday and Monday.

We will be closed from mid-day Dec 24th, re-opening on Tuesday 6th January 2015

We are happy to accept payments by debit and credit cards

as well as by cash and cheque.

As an email spam reduction measure, please type the following contact address to email us:

Please note that it is advisable to make your appointment well ahead of the date you wish, as we are usually fully booked several weeks in advance.  Avoid future disappointment and get peace of mind your dog is regularly maintained by block booking regular appointments. To assist with this, you can download an MS Excel® spreadsheet here which you can save and modify before emailing it back to us.

If you are a new or existing customer, please provide comments and rate our service on our Facebook page.  You can also upload a photo of your dog if you wish.

We are very easy to find, once you realise that the main road through Cockenzie & Port Seton is NOT the High Street but Edinburgh Road/Gosford Road/Links Road.  The High Street links Cockenzie Harbour in the west to Port Seton Harbour in the east.  See the map below:

Click on the map for an interactive Google Map

Follow us on Facebook for up to the minute news by clicking on this icon

Latest Website News:

Friday 12th September 2014.  Notice of price changes with effect from 1st January 2015.

How many businesses do you know over the past 4 years that have not increased prices?  In fact we actually adjusted some prices down in the last couple of years, but unfortunately due to the rising costs of consumables, tools, staff and utility charges we can no longer maintain our prices at the 2010 level.  We are giving our customers an unprecedented 3 months notice from today that as of  1st January 2015, all published prices will increase by only £5 compared to the current price guide.

We have been told by customers polled in recent weeks that we will still be exceptionally good value for the service we provide compared to others as it is just a modest increase.  All our previous price guides are still available on our news page for comparison on the dates they were introduced, and we will still be maintaining our all inclusive "no hidden prices" policy.

Please note that there is NO increase in the price for the no appointment drop in nail clipping service, pre-cutting, cancellation, minimum charge or clean up charges.

Friday 21st August 2014.  Hand Stripping service withdrawn.

Unfortunately, due to the repetitiveness of hand stripping increasingly causing aggravation to an old wrist injury sustained many years ago, I am no longer able to offer hand stripping as a service.

Many groomers who regularly hand strip eventually suffer the effects of arthritis or a repetitive strain injury.  Although this form of grooming only makes up a very small percentage of the 1200 dogs that come to us I have noticed lately that the after effects of strain on my wrist are lasting for several hours longer than I used to experience.  So to prevent further problems manifesting from the strain hand stripping causes, I have regrettably taken the decision to cease offering the service from immediate effect.

Friday 25th July 2014.  Persistent Barking.

Please note that we have had to highlight in our conditions that we cannot accept for grooming dogs that persistently bark when being washed, dried or table worked.  We have to consider and take seriously the disturbance that is caused to our neighbours by dogs who persistently bark as we are in a residential area with flats all around us.

We may have to call you and ask you to collect your dog immediately in these cases and you have to accept that it may not be dry or groomed to your instruction.

We also have to consider the Health and Safety issues of persistent barking on ourselves.  It is a disturbance for our neighbours but it is a health hazard for us - we have recorded dogs barking here in our sound reduced bathing rooms which have been 106dB 3M outside the room.  It's not good for our neighbours and it's not good for us, so please be understanding and don't be upset or offended with us if we say we cannot have your dog back with us again.

Tuesday 22nd July 2014.  Text appointment reminders.

After upgrading our booking software last week we are now able to send out text reminders to customers as well as emails of their next appointment a few days before.

Often customers simply forget their appointment or go on a last minute holiday and not cancel the appointment they have with us.  It may be a minor inconvenience to customers to have to rebook again (currently 3 to 4 weeks lead time) but for us is a wasted appointment if a "no show" as we give up to 15 minutes for late arrivals and by then is usually too late to get it filled by another waiting for a cancellation as the total delay would throw out the schedule for the rest of the day.  Not getting notice of the appointment being no longer being required also means that we could not offer it to someone else so a missed appointment is a "double whammy".

As we have many more mobile numbers for customers than email addresses, the new text reminder service should in theory cut down the vast majority of no shows due to forgetting the appointment, plus we can track that it has been delivered as well so the old excuse of "I forgot" should be a thing of the past!

 
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Good for your dog's well-being
Rover will love you even more
Odour's eliminated
Old and infirm dogs catered for
Mats all gone
Incredible but true
Nails trimmed and
Gorgeous to go!
 

Custom Services
We can also provide a custom service to fit your needs.

If there is anything you would like which is not part of our standard services, please discuss this with us and we will do our best to accommodate.

 
 
 
Hot Products
 
 

We can supply hand grooming equipment and show you how to use it so you can keep your dogs coat mat free between grooms.  We also stock a range of accessories, dog toys and shampoos.

 

 

Support our local community pipe band.

Cockenzie & Port Seton Royal British Legion Pipes & Drums

Click on the text above for more information.

      

 
 
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